General Terms and Conditions
Terms and Conditions
Agreement between User and www.vbandassociates.com
Welcome to www.vbandassociates.com. The www.vbandassociates.com website (the "Site") is comprised of various web pages operated by VB and Associates. www.vbandassociates.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of www.vbandassociates.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.
VB and Associates provides Leadership & Marketing coaching, training and support. We provide individual and group coaching services, retreats, travel groups and Mastermind training workshops.
Visiting www.vbandassociates.com or sending emails to VB and Associates constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
Once payment is made for deposits for events or events are paid in full we will not provide a refund.
Any physical products purchased will be shipped within 48 hours. A full refund will be made if the product is returned within 14 days.
Travel Terms and Conditions
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RESERVATIONS: Please visit www.vbandassociates.com, call VB and Associates at (302)
314-5230 or contact us via email at firstname.lastname@example.org.
IDENTIFICATION: Guests are required to make reservations in the full name that is
listed on his/her government document they will use for travel. If you need to make
any changes to a name after travel documents have been issued, clients will be
responsible for all name change fees, if applicable.
PAYMENTS: Reservations can be made online with major credit cards or ACH Bank Transfers.
REFUNDS: All payments to VB and Associates has contractual agreements with hotels,
airlines and other vendors that will not allow us to obtain any refunds. This way we
can keep our package prices competitive and allow you to make monthly payments
on your vacation. We encourage our clients to purchase travel insurance should an emergency arise.
ROOMMATE MATCHING: Roommate matching is available for our International Tours
only. You will be matched with a roommate once you have paid more than 50% of the
balance of your travel reservations and provided the person you will be matched
with has also paid 50% of his/her balance.
PASSPORTS AND VISAS: Passengers are responsible for ensuring that they have the
proper travel documents and MUST CHECK with the respective consulate(s) or visa
agency to determine whether any visas or passports are required. Passports are
required to be valid for at least 6 months after the date of travel. Some countries
require a full blank “VISA” page in the passport for stamping purposes. Any
information provided on travel description pertains to US citizens only. Non-US
citizens should check with the respective consulate of the country(s) to be visited for
current entry requirements. We strongly suggest all cruise passengers to have a valid
passport in their possession while cruising.
TRAVEL INSURANCE: Missing a vacation is bad enough. Losing the money you paid for
your vacation is even worse. Therefore, we highly recommend Travel Insurance that
helps provide coverage for Trip Cancellation, Interruption, Baggage Loss or Delay,
Medical Expenses and more. You are required to select and purchase travel insurance
yourself for domestic, Caribbean and international tours.
TRAVEL DOCUMENTS: Provided full payment is received no later than your Final
Payment Due date, travel documents and travel instructions will be sent via email and/or
mail 21-30 days prior to travel. If paper documents are requested when
e-documents are available, documents will be delivered via USPS approximately 14-21
days prior, and a fee of $30 will apply. A complete street address is required (no PO
CHILDREN: All children under 18 must be accompanied by an adult. Minimum age for
children on most tours is 6 months. Minimum age for South Africa and Dubai Tours is
12. Minimum age for European Tour programs is 12. Minimum age for cruise tours is 6
months old and child must sail in a cabin with an adult over age of 25 years of age.
Discounts for children sharing a room as third person may apply to children under 12
at some resorts on Caribbean and Mexico Tours. Accompanying adults are responsible
for the safety of their children including providing any necessary safety equipment
(such as infant/child seats) where appropriate. Please note that many countries have
adopted practices to prevent international abductions of children. If a person under
the age of 18 years will be traveling with an adult other than his/her parents, or with
only one parent, a notarized letter written by the parents, or non-traveling parent,
granting authorization to travel, including the dates of travel should be carried.
PRICES: All prices listed are per person based upon shared room occupancy
unless otherwise clearly specified. Prices do not include items of a personal nature
such as laundry, wines, water, beverages, food (other than at all-inclusive resorts or
where clearly specified), passport and visa fees, insurance, and foreign port taxes
unless specifically indicated in the package inclusions. Prices are correct at time of
publication; however, as airfares continually fluctuate and classes of service may have
limited capacity, tour package prices and availability will change accordingly. In case
of human or computer error, VB and Associates reserves the right to re-invoice for the
correct price or service. A full refund will be made to passengers who choose not to
pay an increase, provided VB and Associates receives a written cancellation within five
days of the price increase notification. ________________________________________
PAYMENTS & CANCELLATION
Deposit: A deposit is due at the time of reservation. All deposits are non-refundable and
All reservations (except where specified) will require a deposit and will be clearly
noted the amount due and monthly payment plan.
Full Payment: All reservations can be paid in full at time of booking as long as the tour
still has available space.
Late Payment: If there is any outstanding balance by the Final Payment Due date
listed on your invoice, a late fee will automatically be added to your invoice one day
after your final payment date. Late fees vary. Please see each individual tour
description for late fee cost.
Reinstatement of Reservations: If your travel reservations have been cancelled, and
you notify us within 14 days that you want to reinstate your reservations, a service
reinstatement fee of $50 ($200 for international tours) will be added to your invoice
and must be paid in advance in order to apply for reconfirmation of services.
Last Minute Reservations: All reservations must be made no later than 30 days prior
to departure. If requested services cannot be confirmed, payment will be refunded. If
services are confirmed, final payment is due within 24 hours and all applicable
cancellation penalties will apply.
Form of Payment: US dollar, bank check, money order, major credit cards or debit
cards. All payments made within 30 days of departure must be made by credit or
debit card only. Credit card charges will be accepted by phone or online to fulfill nonrefundable
deposit requirement. There is a $50 fee for all returned checks.
Refunds: If you purchased Travel Insurance through VB and Associates, refunds will be
processed to the credit card(s) originally used for payment, up to the total amount
paid minus the cost of travel insurance, or through company check if payment cannot
be reversed to your credit card(s). After a final payment date and there is a request
for a refund, there will be a cancellation fee from the vendor because after the final
payment date your reservation and accommodation will be confirmed.
Cancellation: Once reservations have been made, cancellations will only be accepted
in writing. Email your cancellation request to email@example.com with your
invoice number, full name, and date of travel. If you do not receive an
acknowledgement within 48 hours, please call 302 314-5230 to ensure your
information was received.
Reservation Changes: Changes to an existing reservation, whatever the cause, will
incur a $50 per person charge plus any additional supplier fees. This includes name
changes* and removal of any services such as optional tours and transfers. *Please
note that name changes to airline reservations are subject to full cancellation and
rebooking. Replacing a traveling passenger with another traveling passenger
constitutes a cancellation, subject to cancellation penalties, and is not covered by
this Reservation Changes policy. Changes or additions after departure are subject to
local rates at the time of amendment and must be paid directly by the passenger to
the service provider. There are no refunds for unused services.
COVID-19 WAIVER OF LIABILITY
In Spring 2020, the World Health Organization (WHO) declared the Novel Coronavirus
(COVID-19) a worldwide pandemic. The Center for Disease Control (CDC) issued
several preventative measures to combat the virus, such as frequent hand washing,
wearing a mask or face covering and keeping at least 6 feet away from others. If
contracted, this virus has the ability to cause the traveler serious and severe illness.
For more information on the COVID-19 virus, please visit the CDC webpage at
I understand and agree to the following:
1. COVID-19 is a highly contagious virus that can be spread via person to person
2. After reasonable inquiry, VB and Associates provided me with the best
available information regarding the pandemic-protective policies and
practices of the vendors and suppliers in my travel itinerary.
3. Supplier(s) of VB and Associates may have policies in place to help prevent the
spread of COVID-19. VB and Associates is not the drafter or holder of those
policies and I understand that these policies can change at any time;
4. I understand that the supplier(s) may not apply those policies as diligently as
the policies suggest and even if the supplier makes a good faith effort to
enforce its good practices, some travelers may simply refuse to cooperate;
5. I understand that each state/country institutes their own pandemicprotective
policies and regulations. I further understand that I am
responsible for knowing, understanding and abiding by the pandemicprotective
policies and procedures regarding COVID-19 of all state(s)/
country(ies) listed in my travel itinerary, including any policy updates. I also
understand that I may be denied entry into the country for reasons within or
outside of my control;
6. I understand that by traveling, I can be subject to voluntary or involuntary
quarantine either at home or in the traveled location(s);
7. I am responsible for knowing, understanding and abiding by the pandemicprotective
policies and procedures regarding COVID-19 of all vendors used in
my travel itinerary, including any policy updates;
8. With full awareness and appreciation of the risks involved, I, for myself, and
on behalf of my traveling companions, including, but not limited to, my
family, spouse, estate, heirs, executors, administrators, assigns, and
personal representatives, assume all risks of travel and hereby forever hold
harmless, waive, discharge, and release VB and Associates its officers,
agents, independent contractors, affiliates, employees, successors, and
assigns (collectively the “Released Parties”) from any and all liability,
claims, demands, actions, and causes of action, directly or indirectly arising
out of or related to any loss, damage, or injury, including death, that may be
sustained by me related to COVID-19 whether caused by the negligence of
the Released Parties or any third-party vendor or supplier partnering with VB
9. I agree to indemnify, defend, and hold harmless the Released Parties from
and against any and all costs, expenses, damages, claims, lawsuits,
judgments, losses, and/or liabilities (including attorney fees) arising either
directly or indirectly from or related to any and all claims made by or
against any of the Released Parties due to bodily injury or harm, death, loss
of use, monetary loss, or any other injury from or related to my use of VB
and Associates services, or the services of travel VB and Associates’ suppliers or
vendors, specifically related to COVID-19.
There may be times when either party are unable to perform, or complete
performance, under the travel contract for reasons out of each other’s control. These
are called force majeure events and if occurs, make performing under the contract
inadvisable, commercially impracticable, illegal, or impossible. Events that may
trigger this provision include, but are not limited to, acts of God, acts of government,
acts of war or civil unrest, insurrection or revolts, military action, strikes or other
labor activities, criminal or terrorist activities of any kind, or the threat thereof,
pandemics, epidemics, illnesses or health conditions prevalent in the area of travel,
earthquakes, hurricanes, lightning, and explosions, unexpected legislation, or any
other event outside the reasonable control of either party.
In the event that a force majeure event occurs, the parties will look to and follow the
cancellation policies of the suppliers, what is stated in the travel proposal and these
terms & conditions. Any changes to those policies are at the sole discretion of the
supplier (if applicable) and Travel Agency. Passenger will be informed of their options
if a force majeure event occurs.
TRAVELERS WITH DISABILITIES
In order to fully enjoy your VB and Associates tour, we recommend that you select a
trip that is suitable to your physical capabilities. Tour participants requiring any form
of assistance, including travelers with physical disabilities, sight or hearing
impairments, are required to notify VB and Associates prior to reservation for review
and our agreement. Additionally, the tour participant must be accompanied by an
individual responsible for providing those services. Tour managers, guides, drivers or
other tour, hotel, ship personnel are not able to provide such assistance. In order to
participate in escorted tours, passengers must be able to understand and follow
instructions given by the Tour Director at all times, both for the successful operation
of the tour as well as for their personal safety. VB and Associates reserves the right to
reject participation or remove any individual from a tour if notification was not
provided and/or when, in our sole judgment, continued participation would
significantly hinder the services to be provided to all guests. Expenses, including
cancellation fees and/or costs for alternate travel plans or to return home, will be
the sole responsibility of the passenger. Escorted tours are fast-paced, often requiring
lengthy walks over uneven terrain. In the interests of group harmony, clients should
be able to maintain the pace of the tour. Clients with special needs may be better
served independently. VB and Associates can suggest touring options based upon
Wheelchairs & Walkers: USA Tours: Pursuant to the Americans with Disabilities Act
(the ADA), VB and Associates seeks to accommodate disabled travelers to the extent
possible and consistent with the specific tour itinerary. Nevertheless, you may find
that certain tour features may not be accessible to the extent that you require a
wheelchair, scooter, or other special equipment to participate. We cannot provide
individual assistance to travelers with wheelchairs or other mobility devices. We
regret that some itineraries cannot accommodate wheelchairs or motorized scooters.
Passengers are required to advise VB and Associates of their accessibility
requirements prior to booking in order for VB and Associates to determine if
reasonable accommodations are available. VB and Associates will endeavor to
accommodate special access needs, but does not guarantee that it will be able to do
so in all cases.
International Tours: Hotels, sea and river cruises outside of the United States are not
required to comply with ADA requirements and therefore may not have ramps, wide
entryways or elevators to accommodate disabled passengers or devices such as
wheelchairs, walkers and motorized scooters. Due to physical constraints and space
limitations, wheelchairs, walkers and motorized scooters may not be taken aboard
motor coaches and river cruises.
Service Animals: Service animals cannot be accommodated on international escorted
tours. Passengers on USA escorted tours who require a service dog because of a
disability should check with VB and Associates prior to booking a tour.
AIRLINES: VB and Associates is not responsible for the services and policies imposed
by the airlines. Airline schedules and flights are subject to change without notice. VB
and Associates Travel is not responsible for penalties incurred for tickets,
international or domestic, not issued by VB and Associates due to schedule and/or
flight changes. Airline reservations completed online are subject to review and,
should VB and Associates deem it necessary, may be rebooked to match minimum
connecting time requirements and/or tour package itineraries, in which case you will
be notified immediately. Airlines reserve the right to demand immediate issuance of
tickets whenever they determine that specific flights are heavily booked even when
normal ticketing rules do not require tickets to be issued until a later date. In this
instance, VB and Associates will require immediate and full payment of the airfare. This
situation overrides invoice terms and conditions and payment due dates. If full
payment is not received, seats will be cancelled by the airline and may not be
available to be rebooked on the same flights or at the same airfare. Any replacement
air arrangements and airfare will be the sole responsibility of the passenger.
Airline Tickets: Once full payment is received; VB and Associates airline tickets will
be issued and are fully non-refundable. Should airline tickets require to be issued
earlier than the Final Payment due date, you may be required to pay a larger nonrefundable
deposit and/or complete full payment.
Airline Seat Assignments: The airlines bear sole authority of assigning seats on group
flights. All VB and Associates airline contracts are for economy class seats only. If you
require another class of service, you may consider purchasing your own flights and
purchasing your land only package from VB and Associates.
Airline Frequent Flier Programs: Passengers are responsible to contact their airline
directly regarding mileage eligibility and accrual. Airline frequent flier programs
determine whether to award miles in part or total based on their own rules which are
updated frequently. Some discounted or promotional airfares as well as some codeshare
flights are not eligible for mileage accrual. Some private airfares, such as a
"VB and Associates Travel Airfare", are not eligible for mileage or may qualify for
reduced mileage, even if the same airline class of service is eligible for full mileage
when sold as an "Instant Purchase" published airfare. Not all published airfares are
eligible for mileage. VB and Associates Travel will record frequent flier numbers when
provided by the passenger prior to travel documents being issued. However, the
addition of frequent flier numbers to airline records does not guarantee mileage
eligibility which is at the sole discretion of each airline. Airline schedule changes may
result in flights which were originally eligible for mileage accrual no longer being
eligible. We highly recommend passengers to provide their frequent flier account
information whenever checking in online and/or at the airport check-in desk. After
travel has commenced, it is often not possible to apply for frequent mileage credit.
Passengers are also responsible to determine whether previously earned mileage may
be applied to flights to secure upgrades.
Contact Information: Pursuant to TSA Secure Flight requirements, passengers are
responsible to provide VB and Associates Travel with their name as it appears on their
passport (or other government-issued I.D. when traveling), date of birth, gender,
address, phone number, email and fax data for all passengers. Passengers must ensure
that names are correctly listed on their invoice. VB and Associates Travel will not be
responsible for passengers who do not receive an invoice or documents or are denied
boarding due to inaccurate information.
Airline Name Changes: Any name change including minor spelling corrections may
require airline reservations to be canceled and rebooked. Reservations are subject to
current availability and pricing at the time of rebooking. Once airline tickets are
issued, subsequent name corrections will be subject to an airline rebooking fee which
may be as much as the full value of the airline ticket plus a $50 revision fee per
change. VB and Associates will not be held responsible for the denial of services by a
carrier due to any name discrepancy. Name changes must be advised in writing at
Airline Taxes & Fuel Surcharges: If you purchased airfare, airline taxes and fuel
surcharges are included. Prior to completion of full payment there is a potential for a
price increase(s) due to increases in government-levied taxes and fees and/or fuel
surcharges. To avoid potential increases, you may choose to accelerate your final
payment in order that your tickets may be issued. Once issued, airline tickets are no
longer subject to potential increases but are fully non-refundable. Certain overseas
domestic flights are subject to air taxes which can only be paid locally; in these
cases, the specific flights and amounts of those taxes are indicated in our package
presentation and pre-departure documentation.
Schedule Changes: In the event of an airline schedule change, VBand Assocates will
make every effort to inform passengers of the schedule change and new flight
schedule prior to departure. VB and Associates is not responsible for schedule changes
including, when applicable, changes in routing and/or the number of stops in the
itinerary. VB and Associates is unable to provide compensation for schedule changes,
seat assignment modifications, or cancellations implemented by an airline. In the
event of any change in flight itinerary made directly between passengers and their
airline, it is the passengers' responsibility to advise VB and Associates of amended
flight details in writing at firstname.lastname@example.org. VB and Associates cannot be
held responsible for land services, including arrival and/or departure transfers, if
flights are changed without its knowledge.
Hotel Accommodations: All rooms requested are standard twin-bedded (two single
beds) rooms with private facilities, unless you have specifically requested a king/
double size bed. Please understand although we will make a bed type request on your
behalf, bed types are subject to availability. Room selection in all cases is strictly at
the discretion of the hotel's management on a run-of-house basis. Triple and quad
occupancy rooms consist of two beds for cruises, where triple and quad rooms will
consist a twin bed for each person. Some single rooms are smaller than a standard
room size. The number of persons accommodated does not dictate the room size.
Although available at most 4 and 5 star hotels, use of air-conditioning abroad differs
greatly from the United States. M We reserve the right to make substitutions with
hotels of equal standard. There will be no refunds for any difference in the cost of
Hotel & Cruise Profiles: VB and Associates hotel and cruise ship profiles are based
upon information provided to VB and Associates
Travel by hotel and cruise ship partners and their representatives, including images
and descriptions of individual properties. Star-ratings may differ from country to
country. VB and Associates Travel does its best to maintain current information,
however is not responsible for any inaccuracies, changes in description details or
amenities, or images provided by third parties.
Meals: As specified in each itinerary. Meals are based on the hotel's or restaurant's
buffet or set menu. In general, beverages are not included, unless specifically stated.
Although VB and Associates cannot make guarantees, every effort will be made to
honor special dietary requests submitted in writing at least 4 weeks prior to
departure at mailto:email@example.com.
Transfers: Transfers are provided as indicated for each tour by car, minibus, or motor
coach provided airfare is purchased from VB and Associates. If you purchase a landonly
tour, or if you deviate from the arrival and/or departure dates as stated in the
itinerary, you will have the responsibility to purchase your own transfer to the hotel.
Your arrival transfer is guaranteed for up to one hour from your scheduled arrival
time in order to compensate for minor delays. VB and Associates or the transfer
company will not be responsible for flight delays, for any reason, beyond one hour
from your originally scheduled arrival time. In case of a delay, whether due to flight
delay, immigration and customs, or time spent reporting baggage damage or loss, it
will be your responsibility to make other transfer arrangements such as a taxi.
Transfer costs are not refundable and any additional expenses will be your
responsibility. The cost of a transfer is more expensive than hiring a taxi, as a VB and
Associates transfer necessarily includes round trip service, or 'dead-leg', meaning that
our driver must come to the airport, hotel or pier only to pick you up and necessarily
loses a one-way fare. Often the places of call (airports, seaports, hotels) demand
entrance and parking fees, where drivers may have to wait for up to an hour. VB and
Associates transfer drivers, while not employees of VB and Associates, are reliable.
They provide you with a full welcome service, transfer you to the correct location
and are prepared to answer your questions along your ride. Passengers comfortable
hiring a taxi on their own and do not require assistance will save money.
Sightseeing & Itinerary: Will be operated by motor-vehicle, its size dictated by the
number of participants. VB and Associates tours have been designed to accommodate
individuals as well as groups. Times listed in itineraries are approximate and meant
only as guidelines. Some itineraries may have early morning start times for
sightseeing in order to complete the touring during daylight hours or avoid afternoon
heat in tropical and desert climates. It is your responsibility to arrive on time for all
scheduled flights, cruises, and package components. Arriving late may be considered
a "no-show", in which case you will not be eligible for refund for the unused
service(s). We cannot guarantee the number of passengers who will be on any given
tour. You may find that you are traveling with a sizeable group or only with your own
companions. Services, however, will remain constant no matter the number of tour
participants. Persons requiring any assistance or who have any form of disability
should refer to section "Travelers With Disabilities". On dates including, but not
limited to religious holidays and national celebrations, some monuments and sites
may be closed. On these occasions, touring itineraries may be amended to reflect
these closures. Occasionally, during holidays and certain periods, and/or due to
unforeseen circumstances including weather conditions there may be last-minute
changes, sometimes after arrival, in affecting the sequence of the tour, locations
visited and/or hotels. Therefore, we reserve the right to adjust the sequence and/or
substitute any hotels with others of similar category. In such cases there will be no
cost adjustment. National monuments and tourist sites regularly undergo renovations,
which can obscure the monument's view. No tour will be canceled due to renovations,
however VB and Associates will decide based on the conditions whether to amend an
itinerary. VB and Associates itineraries may contain suggestions for activities for your
leisure time; these suggestions do not constitute an endorsement of any specific
service provider and the decision to participate in any such activities should be made
independently and with due consideration.
Rail: Once full payment is received, VB and Associates will select train times, rail
tickets will be issued and are fully non-refundable. Except where requested in writing
prior to final payment. Passengers traveling with a group may not request alternative
train times. Once issued, rail tickets are valid for the dates and times specified. Some
exchanges must be done locally at the station due to fare restrictions. Changes may
be subject to local charges, fees, and fare increases. Once the booked train has
departed, changes are no longer possible nor can amendments be completed on board
the train. VB and Associates does not control seat assignments which are entirely at
the discretion of the rail companies. Once rail tickets are issued they are fully nonrefundable
To ensure the desired group synergy, VB and Associates Travel
Groups reserve the right to accept, reject or expel any individual who is deemed
disruptive or incompatible with the interests of the group, including, but not limited
to, individuals who are intoxicated and/or under the influence of drugs leading to a
negative experience for the remainder of the group. Expenses, including cancellation
fees and/or costs for alternate travel plans or to return home, will necessarily be
borne by the passenger. All unused services are non-refundable.
Ship & Itinerary Changes: Cruise itineraries and ships are subject to change without
notice. Furthermore, cruise ships may be chartered and/or departure dates canceled,
in which case all monies will be refunded. VB and Associates Travel takes no
responsibility for ship substitutions or itinerary changes imposed by a cruise line and
is not responsible for any losses you may incur including the issuance and/or
cancellation of airline tickets or visa fees.
Medical Services: Many ships do not carry a doctor or nurse onboard. Should medical
attention be required, local services will be contacted. Resulting charges will be the
responsibility of the passenger. VB and Associates and the cruise ship operator are not
responsible for the services provided. ________________________________________
Health Requirements: Check with your healthcare provider for up-to-date
requirements. You may also check the Centers for Disease Control (www.cdc.gov)
and/or the World Health Organization (http://www.who.int/en/) for their
recommendations. Required inoculations, if any, must be recorded by clients' health
practitioner on a valid vaccination certificate which the client must carry for proof of
inoculation where required. Individuals with heart disease, chronic illness, physical
handicap, advanced pregnancy, or mental illness should not participate in these
rigorous travel programs. Any person who arrives to the destination ill with apparent
fever or becomes ill during the tour, will be removed from the group and directed to
a local medical facility for diagnosis. Only upon clearance by an accredited medical
facility will that individual be allowed to resume group travel. All costs associated
with medical treatment and related expenses such as additional hotel nights or
transportation not included in the original itinerary, will necessarily be borne by the
Luggage (Airlines): Checked bags are typically limited to a total dimension of 62
inches by adding length + width + height (example: 26"+26"+10" = 62”), and a
maximum weight of 50 lbs (23kg). Many airlines apply charges for checked bags. VB
and Associates Travel is not responsible for checked bag fees, excess luggage or
weight charges levied by an airline. If your luggage is lost or damaged by the airlines,
a baggage claim form MUST be filed with the carrier before leaving the airport. We
recommend that you use brightly colored luggage tags, straps or other identifiers to
help you locate your luggage upon arrival or to describe it if it is lost.
Luggage (Escorted Tours): All VB and Associates escorted tour buses allow one piece of
luggage per person, plus carry-on bag. Additional baggage will be subject to a
handling charge of $100 per piece. As VB and Associates will not be responsible for
loss or damage to luggage and personal belongings, you MUST report any loss or
damage immediately at the time of the incident and obtain a written report from the
local authority for submission to your insurance provider.
TIPPING: Complete tipping guidelines are as follows:
Drivers including private cars and motorcoach drivers: $5-$10 per person, per day
Tour Guides: $10-$20 per person, per day
PASSENGER AGREEMENT: All passengers are required to complete a Passenger
Agreement prior to travel and, by so doing, formally accept VB and Associates Travel’s
Terms & Conditions. Passengers booking online will be required to complete the
Passenger Agreement at the time of booking. Passengers booking via telephone will be
provided a verbal review of the Passenger Agreement, which will be delivered via
email shortly after the time of booking. Customers who are unable to receive and
complete their Passenger Agreement via email may request the Agreement be
provided via fax or mail. Travel documents will not be released without a completed
Passenger Agreement. VB and Associates reserves the right to cancel bookings and
return deposits without a completed Passenger Agreement. The Passenger Agreement
incorporates these Terms & Conditions including the following Release from Liability,
Assumption of Risk and Binding Arbitration Clauses. Completion of the Passenger
Agreement constitutes agreement to these Travel Terms & Conditions and VB and
Associates Release from Liability, Assumption of Risk and Binding Arbitration Clause.
RELEASE FROM LIABILITY: VB and Associates, its shareholders, directors, officers,
employees and affiliates, (collectively "VB and Associates") does not own or operate
any entity which is to or does provide goods or services for your trip including, for
example, ownership or control over hotels or other lodging facilities, airline, vessel,
bus, van or other transportation companies, local ground operators, providers or
organizers of optional excursions or equipment used thereon, food service or
entertainment providers, etc. All such persons and entities are independent
contractors. As a result, VB and Associates is not liable for any negligent or willful act
or failure to act of any such person or entity, or of any other third party. Without
limitation, VB and Associates is not responsible for any injury, loss, or damage to
person or property, death, delay or inconvenience in connection with the provision of
any goods or services occasioned by or resulting from, but not limited to, acts of God,
acts of government, force majeure, acts of war or civil unrest, insurrection or revolt,
strikes or other labor activities, criminal or terrorist activities of any kind, or the
threat thereof, overbooking or downgrading of accommodations, structural or other
defective conditions in hotels or other lodging facilities, mechanical or other failure
of airplanes or other means of transportation or for any failure of any transportation
mechanism to arrive or depart timely or safely, dangers associated with or bites from
animals, pests or insects, marine life or vegetation of any sort, dangers incident to
recreational activities such as swimming, kayaking, sailing, canoeing, rafting, hiking,
walking, bicycling, etc., sanitation problems, food poisoning, lack of access to or
quality of medical care, difficulty in evacuation in case of a medical or other
emergency, illness, epidemics or the threat thereof or for any other cause beyond the
direct control of VB and Associates. In addition, I release VB and Associates from its
own negligence and assume all risk thereof.
ASSUMPTION OF RISK: I am aware that travel such as that I am undertaking involves
hazardous activities, with a risk of illness, injury or death which may be caused by
forces of nature, animals, insects or flora, the negligence of VB and Associates, or
other persons and companies known or unknown, or of willful or criminal conduct of
third parties. I am aware that weather conditions may be severe,
adverse and/or unpleasant. I am also aware that medical services or facilities may not
be readily available or accessible during some or all of the time during which I am
participating on the trip. In order to partake of the enjoyment and excitement of this
trip I am willing to accept the risks and uncertainty involved as being an integral part
of my adventure. I hereby accept and assume full responsibility for any and all risks of
illness, injury or death and of the negligence of VB and Associates and agree to hold
harmless and release VB and Associates from claims of third party negligence.
I understand the physical requirements of the activity in which I will be participating,
and I currently have no known physical, medical or mental condition which would
impair my ability to participate in this tour or my safety in this activity, and I am
willing to assume all risks that may be created, directly or indirectly, by any such
condition. I hereby authorize VB and Associates or my local groundhandler or others
to arrange for any emergency medical treatment and hospitalization as may be
necessary for me because of participation in this activity without my further consent.
BINDING ARBITRATION: I agree that any dispute concerning, relating or referring to
this Agreement, the brochure or any other literature concerning my trip, or the trip
itself, shall be resolved exclusively by binding arbitration pursuant to the Federal
Arbitration Act, 9 U.S.C. §§1-16, either according to the then existing Commercial
Rules of the American Arbitration Association (AAA) or pursuant to the Comprehensive
Arbitration Rules & Procedures of the Judicial Arbitration and Mediation Services, Inc.
(JAMS). Such proceedings will be governed by substantive (but not procedural)
Delaware law and will take place in Wilmington, DE. The arbitrator and not any
federal, state, or local court or agency shall have exclusive authority to resolve any
dispute relating to the interpretation, applicability, enforceability, or formation of
this contract, including but not limited to any claim that all or any part of this
contract is void or voidable. Please understand that by agreeing to these terms and
conditions, you (and we) are waiving our right to a trial by jury.
VOLUNTARY PARTICIPATION: I acknowledge that I have voluntarily applied to
participate on the trip designated on this application (or a trip which I may change to)
and that I have read the description of the trip as it appears in the current VB and
Associates website relating to the trip, together with all information contained in this
application. I am voluntarily participating in this trip with knowledge of the hazards
KNOWING AND VOLUNTARY EXECUTION: I have carefully read these Terms andConditions and the booking information sections of this document, and fullyunderstand its contents. I am aware that this is a release of liability and a contractbetween myself and VB and Associates and agree of my own free will. By signing, Iagree to these Travel Terms & Conditions and VB and Associates’ Release fromLiability, Assumption of Risk and Binding Arbitration Clause for myself, each memberof my traveling party and any minor children accompanying me.PHOTOGRAPHIC RELEASE: VB and Associates may take photographs or video of its tripsand trip participants grant VB and Associates permission to do so and for it to use samefor promotional or commercial use without payment of any compensation toparticipant. ________________________________________
USE OF WEB SITE: Agreement between Customer and VB and Associates :www.vbandassociates.com is offered to you, the customer, conditioned onyour acceptance without modification of the terms, conditions, and noticescontained herein. Your use of www.vbandassociates.com constitutes your agreementto all such terms, conditions, and notices.Liability Disclaimer: The information, products, and services published on this website may include inaccuracies or typographical errors. Changes are periodically madeto the information which appears here. The content of this site is not guaranteed tobe complete, accurate, or available and may be changed at any time without notice. VB and Associates Travel may make improvements or changes on this web site at anytime. In no event shall VB and Associates be liable for any direct, indirect, punitive,incidental, special, or consequential damages arising our of, or in any way connectedwith, the use of this web site, or for any information, products, and servicesobtained through this web site, or otherwise arising out of the use of this web site.Links to Other Web Sites: www.vbandassociates.com may contain hyperlinks to websites operated by parties other than VB and Associates Travel. Such hyperlinks areprovided for your reference only. VB and Associates Travel does not control such Websites and is not responsible for their contents.